I have had the occasion to utilize Rob’s services on 3 occasions so far and all have been pleasant and professional.
I first used Rob’s services to diagnose issues with my hot water tank, it was faulty and needed replacement and Rob was able to replace it within a couple of days. The work was completed neatly and Rob was able to explain what he was doing and why.
Next I called upon Rob for emergency work on my furnace that would just not light no matter what I tried. Rob came within 2 hours and diagnosed the issue and then had the furnace working again within 2 hours including the parts run.
The next time I utilized Rob’s services I was installing air conditioning to a rental condo unit. Rob came in and provided a quote and advised that the current furnace (installed in 1988) and the hot water tank would also need to be replaced as the furnace was on borrowed time. Due to the new codes the hot water tank needed replacement as well. The condo board also had a say in what we were to do as well. Rob worked to ensure he met all requirements with all stakeholders. The crew was clean and worked well with the tenants to ensure the work was not too much of an inconvenience for them. Rob ensured the permits were pulled and brought in a certified electrician to add a subpanel to ensure the standards and codes were met. There were no hidden costs after the fact or during the work either!
I have no hesitation recommending Rob and his team to work in any replacements, additions or repair services.
We have dealt with Rob Souster on a number of occasions at our house as well as our sons. We were impressed by his knowledge and expertise, he was also very good at explaining what needed to be done in terms we could understand. He is also very honest, we were getting his opinion on something, and he recommended that we leave things the way they were. It was refreshing to know he wasn’t trying to sell us something that we didn’t need. We would highly recommend Rob for all of your plumbing and heating needs. As well he has a great personality.
We are extremely pleased with your performance with the installation. Not a drop of water found anywhere in basement stairs or entrance.
Service when promised and quick/efficient.
We will pass your firm’s name along at every opportunity. We never requested price either and felt invoicing was well in line and competitive with anyone.
Thanks again, extremely pleased
We love Atmosphere Plumbing & Heating.
– Reliable; shows up every time as scheduled, even in after hour situations.
– Professional; gets the job done in the time frame promised at the prices quoted.
– Knowledgable; offers well throughout solutions for home and business to save you money in the long run.
– Caring; Rob is always willing to go the extra mile to look after his customers.
Whether it’s a scheduled job or an emergency situation; commercial or residential, Atmosphere Plumbing & Heating is your one stop shop.
Thank you, Atmosphere Plumbing & Heating for the great work and excellent service provided.
I would like to put out a big ‘kudos’ to ATMOSPHERE Plumbing & Heating.
We called them to check on something we were not sure needed replacing or not. After they inspected it they let us know it was still fine and would be OK for some time still. I thanked them and asked them to give me a bill for a Service Call and they said “we didn’t do anything so you owe us nothing”.
It has been a LONG time since I came across someone so helpful and honest.
I would encourage ALL my friends in Edmonton to give ATMOSPHERE a call if you have any plumbing or heating needs.
THANK YOU ATMOSPHERE.